The session is delivered by Heather Black, an experienced Salesforce Consultant and Trainer. She runs a Salesforce Consultancy in the UK, and delivers a Consultancy Skills Training programme for admins via Supermums.org.
Title : How to develop consultancy skills
Duration : 40 Min
Description : This session will cover the core consultancy skills that every salesforce admin should have. It will provide insight into the key skills of business analysis, change management, project management and requirements engineering.
Join this session to increase your knowledge and confidence about how to manage, communicate and deliver value to your clients or team during a Salesforce implementation.